“How long is a piece of string?” I asked a physicist. Suddenly, the concept of measurement triggered mention of a ratio of quantities; quantum’s collapse of the wave function; fractals, lasers and elusive accuracy. We settled on what mattered most. The same goes for Logistics in Developing and Emerging countries. Any notion of measuring better, cheaper and faster logistics as we do in the settled and developed world can dissolve in a monsoon, fall apart at a corrupt border crossing or, lose vital freshness in endless traffic jams and wrehouses unfit for purpose. Welcome to logistics reality in a globalised marketplace. The question is – are we measuring the right things on the ground in developing and emerging markets and, what are we doing about what this tells us to transform logistics capacity?
As Danny Leipziger, World Bank Vice President for Poverty Reduction and Economic Management has said, ”Being able to connect to global markets is fast becoming a key aspect of a country’s capacity to compete, grow, attract investment, create jobs and reduce poverty”. For those unable to connect, the costs of exclusion are large and growing and this fact makes logistics key to the transformation of the quality of life. For example, the fact that the cost of Logistics can be anywhere from 13 to 20% in one country and 8% in another can make or break a whole industry sector or, even an economy. We need to understand what happens now; how can it be improved and, how will we know when it has? Back to measuring the piece of string.
Elsewhere on this Blog, we covered The World Bank’s Logistics Performance Index . The latest version seems to be for 2007 based on a 2006 survey. I am curious as to the latest numbers (is there a more up-to-date version) but, more interested in what is measured. Interms of logistics; what matters most is all about measures that have relevance, can be calculated accurately and, sourced simply. Have a look at the LPI and then, consider the following:
1. Relevance. Look carefully at the criteria. On the surface of it, they cover the parameters of end-to-end logistics activity comprehensively. I think they are more like the curates egg – good in parts. Look again. Clearly, many of these criteria can be answered by companies working in the Logistics industry but, is the sample robust enough to give an accurate picture from cow to consumer; bee to bottle or loom to room? Do these criteria reflect the asymetrical nature of many supply chains, like textiles, with one end in the High Street of a formal market and the other in a field or a cottage not even owned by the person making the product, component or material. What measures matter?

How many measures do you need?








